Implementing Employee Training to Drive A High-Performing Company Culture
People don’t just leave companies for better leaders or greater opportunity, but more often they leave a company culture that doesn’t serve their professional goals or support their personal growth. This shouldn’t come as a surprise as Gallup consistently reminds us that nearly 70% of employees are disengaged at work due to generational differences, leadership changes, career stagnation and unresolved internal conflict. Developing and retaining top talent is crucial for businesses to strategically and successfully grow their bottom line and stay ahead of the competition. And, in order to do this organizations must create a high performing corporate culture that actively trains and supports employees so they are aligned with the company mission. A 2018 study by CareerBuilder.com shows that 58% of corporate managers said they didn’t receive any management training. Wow! These people were good at their jobs, but not given the tools they needed to support the people they were supposed to be leading.
Most of the companies we have worked with didn’t start incorporating employee and leadership development in their growth strategy until they were trying to reverse the effects of extreme change that impacted business results, culture alignment, employee attitude and teamwork. However, as organizations look to build emotional intelligence in employees and leverage it as a developmental tool there has been a rise in training programs that start during the on-boarding process for an individual.
Drawbacks of Delayed Training Employees that do not receive adequate training upfront will have difficulty understanding workflow and will ultimately struggle to meet performance standards. They may end up learning their job by trial and error and may not even learn to do it within the vision of the company leadership leading to conflict, growth stagnation and no loyalty to company. Poor performance takes a toll on employee morale, negatively impacts functionality of work teams and can bring down business results. By the time management realizes what is actually happening and implements a training program it will take months to overcome and stabilize a company culture. Perks of Upfront Employee Training Work tendencies of people don’t naturally align and the more diverse a team is, the larger the opportunity for internal conflict. Employee development is essential in order to align individuals into high functioning teams, as well as to fully integrate the corporate culture, which ultimately drives business success. It provides the ability for the company and its employees to survive and adapt during the ups and downs of a business cycle long-term. Positive outcomes include:
Effectively aligns an individual with company culture and mission.
Quickly integrates new employee into his/her new work team.
Allows new employees to start conducting business more quickly.
Mitigates internal conflict with new and veteran employees.
Provides greater understanding of business goals from leadership.
Typically, training is not a “one and done” phenomenon. Think of it in the same manner that sports teams train. During pre-season the coaches train the players twice a day to get them in shape and their heads in the game. Once the season starts and they are actively playing games, the coaches draw the training back to once a day because don’t physically and mentally need the same amount of stimulation. It works the same way with developing the right mind-set and work behaviors for employees. Of course, there is more training up front to familiarize the individual with the concepts driving the culture, but once the employee has had enough repetition it will come naturally. While maintenance programs are necessary as the company culture naturally evolves due to business and external forces, these types of trainings continue to build on previous development instead of having to go back to the drawing board. Training and development is a win-win for leaders and employees for extraordinary results. Implemented in the first stages of employment, it will help employees be more productive and streamline business processes, resulting in a stronger work team and corporate culture. Investing in training shows employees that management values their development and gives a sense of validation that can translate into higher levels of employee satisfaction, loyalty and retention.
Ready to learn more about Productive Learning? Contact us today at www.productivelearning.com or (949) 234-0625.
#workplacecommunication #customerservice #teamwork #employeeretention #creativethinkingandcollaboration #companyvision #employeetraining #companyvalues #mediation #productivecommunication #conflictresolutiontips #conflicts #conflictresolutiontraining #goalsetting #teamsuccess #employeemotivation #employeeengagement